Datenschutzrichtlinie

1. Der Geltungsbereich

This Policy describes the personal data the Company collects about individuals, how it processes that data, how it shares it with third parties, and how it secures those processes.

1.2 Diese Richtlinie gilt für Informationen, die sich auf eine identifizierte oder identifizierbare natürliche Person beziehen. Als identifizierbar gilt eine Person, die direkt oder durch Kombination zusätzlicher Informationen, über die wir verfügen oder auf die wir zugreifen können, bestimmt werden kann.

1.3 The Policy defines "processing" as any operation involving the use or collection of personal data, including its management, organisation, and storage.

Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from individuals under 18, nor do we knowingly permit them to use our services. If we become aware that we hold any such information, we will delete it as promptly as possible.

2. Welche personenbezogenen Daten wir über Sie gespeichert haben

2.1 When you access our services and channels or visit our website, we collect personal data. In certain cases, we may request personal data directly from you.

2.2 In other cases, we collect your personal data by analysing how our services and service channels are used, or by receiving your information from our third-party partners.

3. Keine Pflicht zur Offenlegung persönlicher Daten

You are not required to provide us with personal data. However, in certain circumstances, declining to do so may prevent us from delivering our services or granting you access to the website.

4. Welche personenbezogenen Daten wir erfassen

4.2 The information you provide does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you choose to share with us when connecting to a third-party online trading platform through us.

4.4 Personal data you share directly with third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Rechtsgrundlage und Gründe für die Verarbeitung personenbezogener Daten

Ihre personenbezogenen Daten werden vom Unternehmen für die in diesem Abschnitt beschriebenen Zwecke verarbeitet, jeweils auf Grundlage der anwendbaren Rechtsgrundlage.

For further details on the processing carried out to protect legitimate interests, please contact us by email.

5.4 Nachfolgend finden Sie eine Übersicht der Gründe und Rechtsgrundlagen, auf deren Basis wir die von Ihnen bereitgestellten Informationen verwenden:

6. Weitergabe personenbezogener Daten an Dritte

We may share personal data with third-party service providers that support our operations, including hosting and storage providers, IP address services, and user experience analytics providers.

You may also request that we share certain personal data about you with third-party trading platforms. In such cases, we will transfer the personal data you provide to us to those platforms. Your personal data will be subject to their privacy policies and may be shared with more than one third-party trading platform.

6.3 Das Unternehmen kann personenbezogene Daten an verbundene Unternehmen oder Geschäftspartner weitergeben, um die seinen Kunden angebotenen Produkte und Dienstleistungen weiterzuentwickeln und zu verbessern.

6.4 Where necessary to protect the rights of third parties or their assets, the company is entitled to disclose personal data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors, buyers, or lenders of the company or any other group entity in connection with a transaction involving the transfer or sale of assets, or in the context of a merger, restructuring, consolidation, or insolvency of the company or any other group entity.

7. Cookies und Dienste von Drittanbietern

We may use third-party services, such as advertising providers or analytics companies operating on our website. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files placed on your device each time you visit the website. They collect information about your preferences and browsing behaviour to improve your experience, save your settings, and tailor content and services to your interests. Cookies are also used for statistical and analytical purposes.

Some cookies we use are session cookies. These are stored temporarily on your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a set period after the browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to resume your visit seamlessly.

Please note that in this case, some or all website features may not function as expected.

Hinweis zum Online-Tracking: Dieser Dienst unterstützt derzeit keine Do-Not-Track-Signale.

8. Aufbewahrung personenbezogener Daten

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or for longer periods where permitted by applicable laws, regulations, or relevant orders.

8.2 We share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the personal data we hold to confirm it is no longer needed.

9. Internationale Überweisungen

9.1 Your personal data may be transferred to other countries, including to third countries or international organisations. The Company takes all necessary measures to protect the personal data you provide and to ensure that users can exercise their rights and access effective remedies.

Das Unternehmen kann Auskunft über die Sicherheitsmassnahmen erteilen, die es zum Schutz Ihrer personenbezogenen Daten trifft, wenn diese in Drittländer oder an internationale Organisationen übermittelt werden. Anfragen richten Sie bitte per E-Mail an: support@klarrendbach.com

10. Sicherheit personenbezogener Daten

Wir haben angemessene organisatorische und technische Massnahmen getroffen, um personenbezogene Daten zu schützen – einschliesslich des Schutzes vor versehentlicher oder unrechtmässiger Zerstörung, Verlust oder Veränderung.

We cannot guarantee that the security of your personal data will remain error-free at all times. We also accept no liability for non-material, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, without limitation, any personal data disclosed as a result of transmission errors, unauthorised third-party access, or other causes beyond our reasonable control.

In certain circumstances — such as legal obligations or other factors beyond our control — we may be required to disclose your personal data to third parties, including authorities. In such cases, we have no control over the level of protection those third parties apply to your personal data.

10.4 No internet transmission of personal data can be guaranteed to be fully secure. The Company cannot ensure the security of any personal data you transmit to us online.

11. Hyperlinks zu Websites von Drittanbietern

The website contains links to third-party websites and applications. These are not supervised by the Company, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through such third-party websites or applications.

When visiting any third-party websites or apps, we recommend reviewing their privacy policies before accessing or using their services. We also advise against sharing personal data with them.

12. Änderungen dieser Richtlinie

12.1 This policy may be updated at any time. If changes are made, we will notify you by publishing the revised policy on our website.

12.2 Bei wesentlichen Änderungen dieser Richtlinie werden wir Sie auf geeignetem Weg informieren und eine entsprechende Mitteilung auf unserer Website veröffentlichen.

12.3 Unless stated otherwise, all changes take effect upon publication of the updated policy.

13. Ihre Rechte

Sie haben das Recht, die Richtigkeit Ihrer bei uns gespeicherten Personendaten überprüfen zu lassen, Fehler berichtigen zu lassen und nicht mehr benötigte Personendaten löschen zu lassen. Zusätzlich können Sie die Bearbeitung Ihrer Personendaten einschränken.

13.2 If you are based in the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address below.

13.3 Right of Access You have the right to verify whether personal data held about you is accurate and, if so, to access it. We will provide an electronic copy of the personal data currently being processed. A reasonable fee may be charged for any additional copies. Data will be provided in electronic form upon request. The right of access must not adversely affect the rights and freedoms of others. Where fulfilling a request would do so, we reserve the right to refuse or limit our response accordingly.

13.4 Recht auf Berichtigung Das Unternehmen ist berechtigt, unrichtige personenbezogene Daten zu berichtigen. Sie haben das Recht, unter Berücksichtigung des Verarbeitungszwecks die Vervollständigung unvollständiger Sie betreffender personenbezogener Daten zu verlangen.

13.5 Right to Erasure You may request deletion of your personal data on the following grounds: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, at any time and on grounds relating to your particular situation, to the processing of your personal data carried out on the basis of legitimate interests pursued by Us or by a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation applicable to the Company. This right does not apply where processing is necessary (a) to comply with a legal obligation requiring processing under the law of the European Union or a Member State; or (b) for the establishment, exercise, or defence of legal claims.

13.6 Restriction of Processing If you have concerns about the accuracy of your personal data, you may request that the Company restrict its processing. Where such a restriction is in place, your personal data may only be retained with your consent, for the establishment, exercise, or defence of legal claims, to protect the rights of another natural person, or on grounds of substantial public interest within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access the personal data you have provided to the company. You may request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not affect the rights or freedoms of other individuals.

13.8 Right to Object You have the right at any time to object to the processing of your personal data where that processing is based on the legitimate interests of the company or a third party. This right is not limited to profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue only if you cannot show that those grounds are overridden by your rights, freedoms, or interests, or that the processing is necessary for the establishment, exercise, or defence of legal claims. With regard to direct marketing, you may object at any time to the processing of your personal data.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your personal data by Us at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent prior to that withdrawal. You have the right to lodge a complaint with the supervisory authority responsible for your jurisdiction. Complaints may be submitted to a supervisory authority established by a Member State to protect the fundamental rights of natural persons in connection with the processing of personal data within the European Union. The laws of the European Union and its Member States may restrict your rights in relation to your personal data, as set out in this Section 13.

13.10 Wir stellen Ihnen die angeforderten Informationen gemäss den in Abschnitt 13 dieser Vereinbarung gewährten Rechten innerhalb eines Monats nach Eingang Ihrer Anfrage zur Verfügung. Diese Frist kann je nach Art und Anzahl der Anfragen auf bis zu zwei Monate verlängert werden. In diesem Fall informieren wir Sie innerhalb eines Monats nach Eingang Ihrer Anfrage über die Verlängerung und deren Gründe.

13.11 Informationen, auf die Sie nach Abschnitt 13 Anspruch haben, werden grundsätzlich kostenlos bereitgestellt, sofern dies den Bestimmungen dieses Abschnitts nicht widerspricht. Bei unbegründeten oder übermässigen Anfragen – insbesondere bei Wiederholungen – können wir eine angemessene Gebühr zur Deckung der Verwaltungskosten erheben oder die Bearbeitung verweigern.

If we have reasonable doubts about the identity of the person who submitted your request, we may ask that individual to verify their identity by appropriate means.